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Key Facts Statement

The Hongkong and Shanghai Banking Corporation Limited (“we”, “us” or “our”)

KEY FACTS STATEMENT FOR CREDIT CARDS

You are advised to refer to the “Bank tariff guide for HSBC Wealth and Personal Banking Customers” and the Credit Card Terms for your credit card for more details.

Credit Cards
November 2024

Interest Rates and Finance Charges

  1. Annualised Percentage Rate (APR) for Purchase 1

    35.42% when you open your account and it will be reviewed from time to time.

    • If we receive payment of the statement balance in full on or before the payment due date, you do not have to pay any finance charge on that statement balance.
    • If you do not pay the statement balance in full on or before the payment due date, we may charge, without prior notice, a finance charge even if you have paid the minimum payment due in full. The finance charge is imposed on:
      1. the unpaid statement balance, from the statement date immediately preceding the payment due date until we receive payment in full; and
      2. the amount of each new transaction being posted to your card account since that statement date, from the transaction date until we receive payment in full.
    • The finance charge will accrue daily and be calculated at the interest rate of 2.65% per month (i.e. at the APR listed above).
  2. APR for Cash Advance1

    35.94% (inclusive of the cash advance and handling fees) when you open your account and it will be reviewed from time to time.

    • If we receive payment of the statement balance in full on or before the payment due date, you do not have to pay any finance charge on that statement balance.
    • If you do not pay the statement balance in full on or before the payment due date, we may charge, without prior notice, a finance charge even if you have paid the minimum payment due in full. The finance charge is imposed on:
      1. the unpaid statement balance, from the statement date immediately preceding the payment due date until we receive payment in full; and
      2. the amount of each new transaction being posted to your card account since that statement date, from the transaction date until we receive payment in full.
    • The finance charge will accrue daily and be calculated at the interest rate of 2.65% per month (i.e. at the APR listed above).
    Remarks:
    1. Please note that we do not appoint any third parties to refer credit card applications to us and will not process any application that was referred by a third party under beneficial arrangement. For enquiry, please call 2233 3322 for HSBC Premier customers or 2233 3000 for Other Personal Banking customers.
    2. Accrual of interest on a cash advance transaction will continue after the statement cut-off date and the accrued interest will only be charged and shown in the next statement. If you wish to fully settle the interest, you may contact us to ascertain the amount of accrued interest payable following the current statement cut-off date. For enquiry, please call 2233 3322 for HSBC Premier customers or 2233 3000 for Other Personal Banking customers.
    3. To borrow or not to borrow? Borrow only if you can repay!
  3. Delinquent APR
    • N/A
  4. Interest Free Period
    • Up to 56 days

Minimum Payment Due

  1. Card type: HSBC Premier MasterCard / HSBC Red Credit Card / HSBC Visa Signature Card / HSBC EveryMile Credit Card / Visa Platinum Card (including green credit card) / Visa Gold / Gold MasterCard / Visa / MasterCard / iCAN Card
    Minimum Payment Due:
    1. (a) Total fees and charges currently billed to the card statement plus 1% of the statement balance (excluding any fees and charges currently billed) as at the statement date, or (b) HKD300, whichever is higher; plus
    2. Overdue or overlimit due, being the overdue minimum payment amount from the previous card statement or amount exceeding the credit limit on your card, whichever is higher.
  2. Card type: HSBC Pulse UnionPay Dual Currency Diamond Card5 / UnionPay Dual Currency Card
    Minimum Payment Due:
    1. (a) Total fees and charges currently billed to the HKD sub-account /RMB sub-account plus 1% of the statement balance of each sub-account (excluding any fees and charges currently billed) as at the statement date, or (b) HKD300 for HKD sub-account/ RMB300 for RMB sub-account, whichever is higher; plus
    2. Overdue or overlimit due, being the overdue minimum payment amount from the previous card statement or amount exceeding the credit limit on your card for each sub-account, whichever is higher.
  3. Card type: US$ Visa Gold Card
    Minimum Payment Due:
    Equivalent to the full amount of the statement balance.

Fees

Annual Fee

The annual fee for primary and additional cards are as follows:
  1. HK dollar personal credit cards
    Card Type2 HSBC Premier MasterCard
    Primary card Waived permanently
    Additional card (separate billing) N/A
    Additional card (combined billing) Waived permanently
    Card Type2 HSBC Red Credit Card
    Primary card Waived permanently
    Additional card (separate billing) N/A
    Additional card (combined billing) Waived permanently
    Card Type2 HSBC Visa Signature Card
    Primary card HKD2,000
    Additional card (separate billing) N/A
    Additional card (combined billing) HKD1,000
    Card Type2 HSBC EveryMile Credit Card3
    Primary card HKD2,000
    Additional card (separate billing) N/A
    Additional card (combined billing) N/A
    Card Type2 Visa Platinum Card (including green credit card)
    Primary card HKD1,800
    Additional card (separate billing) N/A
    Additional card (combined billing) HKD900
    Card Type2 Visa Gold / Gold MasterCard
    Primary card HKD600
    Additional card (separate billing) HKD600
    Additional card (combined billing) HKD300
    Card Type2 Visa / MasterCard
    Primary card HKD300
    Additional card (separate billing) HKD300
    Additional card (combined billing) HKD150
    Card Type2 iCAN Card
    Primary card HKD300
    Additional card (separate billing) N/A
    Additional card (combined billing) N/A
  2. Foreign currency credit card
    Card Type2 US$ Visa Gold Card
    Primary card USD80
    Additional card (separate billing) USD80
    Additional card (combined billing) USD40
  3. UnionPay dual currency credit card
    Card Type2 HSBC Pulse UnionPay Dual Currency Diamond Card5
    Primary card HKD1,800
    Additional card (separate billing) N/A
    Additional card (combined billing) HKD900
    Card Type2 UnionPay Dual Currency Card
    Primary card HKD300
    Additional card (separate billing) N/A
    Additional card (combined billing) HKD150

Cash Advance Fee and Handling Fee

For each cash advance, we will charge you on the date of the cash advance, a handling fee of 1% on the cash advance amount, subject to the following minimum charge:
  • For over-the-counter cash advance: HK dollar personal credit cards — HKD120; US$ Visa Gold Card — USD10; UnionPay dual currency credit cards — N/A
  • For cash advance made from ATM or through any other channels: HK dollar personal credit cards —HKD100; US$ Visa Gold Card — USD7; UnionPay dual currency credit cards — HKD sub-account: HKD100 / RMB sub-account: RMB100

Bill Payment Handling Fee (applicable for payments to finance companies)

1% of the Payment Amount per transaction (minimum: HKD120)

Foreign Currency Transaction Fee4

For HK dollar personal credit cards and US$ Visa Gold Card:
1.95% of every card transaction which is effected in currencies other than Hong Kong dollars (for HK dollar personal credit cards) / US dollars (for US$ Visa Gold Card)
For UnionPay dual currency credit cards:
1% of every card transaction which is effected in currencies other than Renminbi and Hong Kong dollars and Macau Pataca (for HSBC Pulse UnionPay Dual Currency Diamond Card5), or in currencies other than Hong Kong dollars and Renminbi (for UnionPay Dual Currency Card)

Fee relating to Settling Foreign Currency Transaction in the currency of the credit card

Customers may sometimes be offered the option to settle foreign currency transactions in the currency of the credit card at the point of sale overseas. Such option is a direct arrangement offered by the overseas merchants and not the card issuer. In such cases, customers are reminded to ask the merchants for the foreign currency exchange rates and the percentage of handling fees to be applied before the transactions are entered into since settling foreign currency transactions in the currency of the credit card may involve a cost higher than the foreign currency transaction fee. Such handling fees are not charged by the card issuers.

If you choose to make transactions in Hong Kong Dollars (including a refund) incurred outside Hong Kong or with any merchants not registered in Hong Kong (e.g. internet transactions), we will charge a reimbursement charge on behalf of Visa/Mastercard International in the amount listed below on the day the transaction is posted. The fee is applicable to transactions initiated by you and/or the merchant depending on the merchant’s setting.

For HK dollar personal Visa and Mastercard credit cards:
1% of every card transaction effected in Hong Kong dollars incurred outside Hong Kong or with any merchants not registered in Hong Kong
For UnionPay dual currency credit cards, US$ Visa Gold Card:
N/A

Late Charge

If you do not pay the minimum payment due in full on or before the payment due date, we may charge, without prior notice, a late charge in addition to the finance charge. The late charge is equivalent to the lower of the minimum payment due or the amount listed below:
  • HK dollar personal credit cards — HKD300;
  • UnionPay dual currency credit cards — HKD sub-account: HKD300 / RMB sub-account: RMB300;
  • US$ Visa Gold Card — N/A.

Overlimit Handling Fee (Per Billing Cycle)

If the statement balance (excluding all fees and charges currently billed to your card account) exceeds the credit limit on your card, we may charge a handling fee in the amount listed below for the over-the-limit facility (including the Excluded Card Transactions) to the extent that you’ve opted in for the over-the-limit facility. If you have not opted in for the over-the-limit facility, we will only have the right to charge an overlimit handling fee for certain excluded card transactions including those which do not require our authorisation for effecting payment and those which are approved yet late posted.
  • HSBC Premier MasterCard — HKD90;
  • Other HK dollar personal credit cards — HKD180;
  • US$ Visa Gold Card — USD24;
  • UnionPay dual currency credit cards — HKD sub-account: HKD180 / RMB sub-account: RMB180.

Returned Cheque / Rejected Autopay Handling Fee

If the cheque or autopay is not drawn on an account with us and the cheque or autopay is subsequently returned or rejected, we will treat this as your informal request for special handling services and may charge, without prior notice, a handling fee for such services in the amount listed below:
  • HK dollar personal credit cards — HKD100;
  • US$ Visa Gold Card — USD13;
  • UnionPay dual currency credit cards — HKD sub-account: HKD100 / RMB sub-account: RMB100.

Annual Paper Statement Fee6

Effective 1 January 2023, if you choose to receive paper statement, we may charge an annual fee to listed below per customer for each calendar year:
  • HK dollar personal credit cards — HKD60;
  • US$ Visa Gold cards — USD8.

Illustrative Table For Minimum Payment

Assumptions:
  • Outstanding Balance = $20,000
  • Interest Rate = 2.65% per month (equivalent to an annualized percentage rate of 35.42% on purchase and 35.94% on cash advance)
  • Assumed No new transaction
  • Assumed No annual fee and other fees
  • Repayments are due on the 26th day after the statement date and assumed that repayments are made on or before due date

The below table is based on the above assumptions for illustration only. To calculate the above information applicable to your specific case, you may visit our Bank website [via HSBC HK website > Borrowing > Use Your Credit Card - See all > Credit Card repayment calculator or via https://www.hsbc.com.hk/credit-cards/tools/repayment-calculator/] for an online credit card repayment calculator for customized information.

If you make no additional charges using this credit card and each month you pay… You will pay off the outstanding balance of HKD20,000 in about … And you will end up paying an estimated total of …
Only the minimum payment 11.5 years HKD57,850
HKD869 3 years HKD31,279 (Savings = HKD26,570)

Remarks:

  1. The APR is calculated based on a set of assumptions as set out in the relevant guidelines referred to in the Code of Banking Practice and the actual APR applied to your card account may be different. US$ Visa Gold Card requires payment of the statement balance in full and the APR (calculated by assuming only 1% of the current balance plus the total fees and charges currently billed to the card statement are settled each month) is for reference only.
  2. We will waive the joining fee for any private label cards.
  3. The annual fee for HSBC EveryMile Credit Card is HK$2,000. This fee is subject to change or waiver at our discretion. The fee for the following year will be waived if the annual spending with HSBC EveryMile Credit Card reaches a designated amount. Please visit hsbc.com.hk/everymile for details.
  4. The foreign currency transaction fee applicable to HK dollar personal credit cards and US$ Visa Gold Card is inclusive of the transaction fee of 1% charged to us by Visa/MasterCard Worldwide.
  5. "HSBC Pulse UnionPay Dual Currency Diamond Credit Card" is formerly known as "HSBC UnionPay Dual Currency Diamond Credit Card", both of which are subject to the Credit Card Terms as amended from time to time.
  6. Effective 1 January 2023, this standard charge applies to any Credit Card account if account holders receive one or more paper statement(s) anytime during a calendar year. The following group of customers will be exempt from the annual fee: aged below 18 or 65 and above, recipients of Government’s Comprehensive Social Security Allowance, recipients of Government’s Disability Allowance and the physically disabled or visually impaired.

The English version of this Key Facts Statement prevails to the extent of any inconsistency between the English and the Chinese versions. Any Chinese version of this Key Facts Statement is for reference only.

Terms and Conditions

Our Credit Card Terms are our agreement with you. They record the promises we make to each other. It’s a legally binding agreement between you and us. We’ll call them our Credit Card Terms.
Our Credit Card Terms start when your credit card is approved and used (including activated).

When we talk about ‘we’ or ‘us’ in this agreement, we mean The Hongkong and Shanghai Banking Corporation Limited. When we talk about ‘you’ or ‘your’, we mean the person named on the credit card.

The main terms and conditions under our Credit Card Terms are summarised below for your particular attention. You should read the full version of our Credit Card Terms (which will prevail in the event there is any inconsistency with the following).
  1. You’re responsible for every transaction (including a cash advance). This includes where a card linked to your account is used:
    • For a low value contactless payment; or
    • With your security details.
    All credit card transactions authorised by a signature are your responsibility, even where:
    • The signature used to make the transaction does not match the signature on the credit card;
    • The credit card has not been signed.
  2. We can increase your credit limit or provide over-the-limit facility with your explicit agreement. Even if you have agreed to the over-the-limit facility, you can opt out afterwards. If you do not agree to the credit limit increase nor the over-the-limit facility, we cannot allow transactions to exceed your credit limit save for the following types of transactions, known as Excluded Card Transactions:
    • Any transactions which are not immediately processed by us;
    • Octopus Automatic Add-Value transactions;
    • Mobile or contactless payment transactions;
    • Approved transactions which are posted later;
    • Transactions where the posting amount exceeds the transaction amount, for example, due to currency exchange rate fluctuations in respect of foreign currency transactions; and
    • Transactions approved by Visa, Mastercard Worldwide or UnionPay to your Card Account which may result in over-the-limit transactions.
    If the Statement Balance (excluding all fees and charges currently billed to your Card Account) exceeds the credit limit on your credit card, we may charge a handling fee for the over-the-limit facility (including the Excluded Card Transactions) to the extent that you’ve opted in for the over-the-limit facility. If you have not opted in for the over-the-limit facility, we will only have the right to charge an overlimit handling fee for any Excluded Card Transactions.

    You’re responsible for every transaction exceeding the credit limit.
  3. If you don’t pay the full amount due by the due date, we will charge you finance charges without further notice even if you have paid the minimum repayment due in full. Late charge is payable (in addition to the finance charge) if you do not pay the minimum payment due in full by the payment due date. We may vary the interest rates and fees from time to time, please refer to the Key Facts Statements, Fee Schedule and the Tariff Guide (all of which can be found on our public website) for latest information.
  4. It’s important to contact us immediately if you are aware of any unauthorised transaction or your card has been stolen. If you don’t let us know of any unauthorised transactions within 60 days of the date of the statement, we may not be able to take any action. If you do not tell us within the 60 days, then you will not be able to raise any objections or seek any remedies against us for such transactions.
  5. You must pay us any outstanding amounts under or in connection with our Credit Card Terms. This includes interest, fees and charges. All amounts paid to us must be made in full without any deduction (for tax or otherwise). We may deduct from amounts we owe you or otherwise recover from you any amount we must pay to any government, regulators or third parties (tax or otherwise) under law or regulation. This applies even after the credit card is cancelled.
  6. As the account holder, you have full control over and responsibility for all credit cards issued under your account. This means:
    • You’ll have to repay all credit card debt on time;
    • You’ll be able to check transactions of all cardholders on your statement;
    • You’ll be responsible for the use of the account by an additional cardholder, including any use that makes you break our Credit Card Terms; and
    • We can hold you or the additional cardholder or both liable for the use of that additional card.
    Additional cardholders will not be liable for the use of any additional Card issued to another additional cardholder or the use of the primary card.
  7. We can use or transfer the money from any account you hold with us to reduce your outstanding amounts. We can also combine or consolidate any outstanding amounts under our Credit Card Terms with the balance in any other accounts which you hold with us.
  8. We can suspend or cancel a credit card or close your account without telling you first. You can cancel a credit card or account at any time, including an additional card. Just let us know. We’ll cancel the card as soon as we can, and will issue a credit card statement for you to make payment of the full balance.
  9. If your credit card or account is suspended, cancelled or closed:
    • We can continue to charge you finance charges on any outstanding payments until we receive payment in full; and
    • You must pay us everything that you owe us, including any amount under transactions effected but not yet charged to your account.
  10. We may:
    • Demand repayment of the total amount you owe us; and
    • Ultimately take legal action to recover the amount you owe – and you may be responsible for our costs of doing this, including costs of our lawyers and third party debt collection agents.
  11. We can add to, reduce or change the services or benefits for using different types of credit cards, or the terms and conditions relating to your use of these services or benefits from time to time without telling you first.
  12. Your credit card or account must not be used to make any payment for gambling or any illegal activity.
  13. We live in a rapidly changing world. Sometimes we need to update our Credit Card Terms, the interest rates or fees. We will usually give you reasonable notice of any changes which may adversely affect you in our Credit Card Terms, interest rates or fees.
  14. You will let us know within 30 days if there are any changes to your information.
  15. If your credit card is a Hong Kong dollar card and you make a transaction in a currency other than Hong Kong dollars, we will debit the transaction from your account after converting the transaction into Hong Kong dollars at the exchange rate determined by us by reference to the exchange rate adopted by Visa or Mastercard Worldwide (as applicable) on the date we process the transaction. We can require you to pay all or some of the transaction fees charged by Visa, Mastercard Worldwide or UnionPay (as applicable) to us on a transaction in a currency other than the currency of the card.
  16. Protect your credit card, account and security details. Tell us straight away if:
    • Your credit card is lost, stolen or misused;
    • you did not authorize the disclosure of your security details;
    • You notice any unauthorised transactions; or
    • Your data or security details are no longer safe. As you are responsible for everything until that point. After you’ve promptly informed us or any member of Visa, Mastercard Worldwide or UnionPay (as applicable), you will be responsible for up to HK$500 of the unauthorised transactions on each card or UnionPay dual currency sub-account (as applicable), except where:
      • You have allowed someone else to use your card or security details;
      • You have acted fraudulently or with gross negligence when using or safeguarding your card or security details. This includes failing to follow any of the security measures recommended by us; or
      • The transaction is a cash advance.
  17. The following terms apply to UnionPay dual currency cards and prevail over any similar term contained within these terms and conditions:
    • We will provide two sub-accounts: one for Hong Kong Dollar and another for Renminbi. The credit limit we provide you is allocated between the two sub-accounts.
    • We will debit any transaction, including cash advance, in Renminbi to your Renminbi sub-account. All other transactions including cash advances (whether in Hong Kong Dollar or any other currency) will be debited to your Hong Kong dollar sub-account, following the prevailing exchange rate of the day of transaction as determined by us on the date we process the transaction.
    • If you withdraw cash from a UnionPay ATM and you have already linked one of your bank accounts (“Linked Account”) with us to your credit card:
      • In Hong Kong, you can select to withdraw from the Linked Account as a cash withdrawal or your Hong Kong dollar sub-account as a cash advance;
      • In Mainland China, we will treat the withdrawal as a cash advance from your Renminbi sub-account;
      • If you are outside Mainland China and Hong Kong and have sufficient funds in your Linked Account to cover the entire amount of the cash withdrawal, we will treat the withdrawal as cash withdrawal from the Linked Account. If you do not have enough available balance in your Linked Account, then we will treat the entire withdrawal amount as a cash advance from your Hong Kong dollar sub-account.
    • You should pay the amount you owe us on each sub-account separately in its own currency. When we apply your repayment for these credit cards, we will not convert or transfer any repayment made to one sub-account to settle the outstanding balance in the other sub-account.

In case you find any discrepancy or inconsistency between the English version and the Chinese version of these terms and conditions, we’ll go with whatever the English version says.

Effective from 9 June 2024

Legal terms agreement